FAQs

 

  1. What products does Danevada sell?
    We offer a curated selection of high-quality outdoor furniture, including chairs, tables, loungers, umbrellas, and other patio accessories designed to elevate your outdoor living spaces.

  2. Where do you ship to?
    We currently ship within the United States only.

  3. How long does it take to process and ship my order?
    Orders are processed within 1–2 business days. Delivery estimates are as follows:

    • USA: 3–6 business days

  4. What shipping carriers do you use?
    We ship using USPS, UPS, and FedEx, depending on your location.

  5. Do you offer free shipping?
    Yes, we offer free shipping on all orders within the United States.

  6. Can I change or cancel my order after it’s been placed?
    If your order hasn’t been shipped yet, please contact us as soon as possible at contact@danevada.com. We will do our best to accommodate changes or cancellations.

  7. What is your return policy?
    We offer a 30-day return policy for unused items in their original packaging. Please refer to our Return & Refund Policy for full details.

  8. Do you offer exchanges?
    Yes, we offer free exchanges for damaged, wrong-sized, or incorrect items.

  9. How do I contact customer support?

    • 📧 Email: contact@danevada.com

    • 📞 Phone: +1 206-804-8547
      Available Monday–Friday, 9:00 AM to 5:00 PM (PST)